Cookies Policy

Last updated on November 2025

1. Purpose

Kwizie Oy (“Kwizie”, “we”, “our”) uses cookies and similar technologies on our websites and applications to ensure proper operation, improve functionality, and understand how visitors use our Services. This Cookies Policy explains what cookies are, which ones we use, how long they remain active, and how you can manage your preferences.

For information on how we process personal data more generally, including your rights under the GDPR, please also see our Privacy Policy.

We do not sell any personal data collected through cookies or similar technologies.

While we do not use cookies to store directly identifiable personal data, some cookies (such as analytics and performance cookies) place pseudonymous identifiers on your device. Under the GDPR, these identifiers are considered personal data.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work, enable security, improve user experience, and provide usage information to website owners.

Some cookies are strictly necessary for the site to function; others require your consent before they are activated.

3. How We Use Cookies

We use the following categories of cookies:

a. Necessary Cookies

Required for essential site functions such as security, login sessions, payment processing, and consent management.
Examples:

These cookies cannot be disabled as the site cannot function without them.

b. Analytics / Statistics Cookies

Help us understand how visitors use our Services so we can improve usability and performance.
Examples:

Analytics cookies are only activated after you give explicit consent through our cookie banner.
We do not use analytics data for profiling or marketing.

c. Experience / Feedback Cookies

Used to measure and improve user experience (e.g., interactions, feature usage, scroll depth).
Example:

d. Functional Cookies

Used to remember user preferences such as language, display options, and certain application settings required to improve usability.
Examples:

e. Third-Party Feature Cookies

Some features may load cookies from third-party services that are necessary to deliver embedded content or enable transactions.
Examples:

f. Marketing Cookies

We do not currently use advertising or marketing cookies on our Services. If we introduce marketing cookies in the future, we will always obtain your explicit opt-in consent before activating them.

g. Security and Infrastructure Cookies

Some strictly necessary cookies are set by our hosting, CDN, or payment providers (e.g., Cloudflare, Stripe) to ensure security, fraud prevention, and stable delivery of the Service. These cookies cannot be disabled as they are required for core functionality.

These cookies are only loaded after consent unless required for security or fraud prevention.

Kwizie does not currently use advertising or marketing cookies. If we introduce them in the future, we will always request opt-in consent first.

4. Analytics and Hotjar

We use Google Analytics and Hotjar to better understand how visitors interact with our Services. Both providers process data in an anonymized or pseudonymized form and are contractually prohibited from selling or reusing data for their own purposes.

Hotjar

Google Analytics

Some analytics providers, such as Google LLC (USA) and Hotjar Ltd. (Malta), may process data outside the EEA. When data is transferred to countries without an adequacy decision, we rely on the European Commission’s Standard Contractual Clauses (SCCs) and supplementary measures, as described in our Privacy Policy.

5. Consent and Control

We use Cookiebot as our Consent Management Platform (CMP) to collect, record, and manage cookie consent in compliance with GDPR and ePrivacy rules.

Your consent choices are stored in a technical cookie (CookieConsent), which does not track you and is necessary for compliance.

You may also configure your browser to block or delete cookies, including those previously set on your device. Please note that disabling certain cookies may affect the functionality of some parts of the Service.

6. Data Sharing and Transfers

Some cookie providers (e.g., Google, Hotjar, Stripe) may process data outside the EU/EEA. Where this occurs, we rely on appropriate safeguards as described in our Privacy Policy.

We do not sell personal data collected through cookies.

7. Domains Covered

This Cookies Policy applies to:

Each domain uses Cookiebot to load an automatically updated cookie declaration.

8. Retention

Cookie lifetimes vary by type:

9. Updates

We may update this Cookies Policy periodically to reflect changes to our use of cookies, our technology stack, or legal requirements.
Changes take effect once published on this page.

10. Contact

Kwizie Oy
Hiirulaisentie 31, 00560 Helsinki, Finland
Email: support@kwizie.ai

For data protection matters, please see the Privacy Policy for full controller details and rights.

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